This Privacy Policy explains how Velora Chics collects, uses, stores, and protects customer information when you visit our website or place an order.
Who We Are
This website is operated by RICHARD A. H. MORRIS LIMITED under the store name Velora Chics.
Business Address: 10 New Square, Lincoln’s Inn, London, United Kingdom, WC2A 3QG
Email: [email protected]
Phone: +44-71779784180
Information We Collect
We may collect the following information when you browse our website, create an account, contact us, or place an order:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Payment confirmation information
- Customer service messages
- IP address, browser type, and device information
- Website usage data and cookies
How We Use Your Information
We use customer information to:
- Process and fulfill orders
- Confirm payment and prevent fraud
- Ship products and provide tracking updates
- Respond to customer service requests
- Process returns, refunds, and exchanges
- Improve our website and shopping experience
- Comply with legal, tax, accounting, and security obligations
Payment Information
Payments are processed by secure third-party payment processors. We do not store your full credit card number or complete payment details on our website.
Sharing Your Information
We may share necessary information with trusted service providers, including payment processors, shipping carriers, order fulfillment partners, hosting providers, analytics providers, fraud prevention tools, and legal authorities when required.
We do not sell your personal information.
Data Security
We use reasonable security measures to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.
Contact Us
RICHARD A. H. MORRIS LIMITED
10 New Square, Lincoln’s Inn, London, United Kingdom, WC2A 3QG
Email: [email protected]
Phone: +44-71779784180